20 Oct Why Guest Wi-Fi Should Be Separate From Your Business Network

Posted at 12:00h in IT Management by SOS Support

Summary: Guest Wi-Fi should provide internet access while blocking connections to your internal business network. A different Wi-Fi name and password do not confirm that the networks are separated. The router, access points, and firewall must also be configured to prevent guest devices from reaching...

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15 Oct What Happens to Your Data When You Cancel a Cloud Service?

Posted at 12:00h in Cloud by SOS Support

Summary: Before canceling a cloud service, export your data and confirm that the files can be opened or imported. Move any connected applications and sign-ins, then check the provider’s current rules for access, billing, retention, and deletion.A cloud service may hold years of customer records,...

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10 Oct Should Employees Use Personal Devices for Work?

Posted at 12:00h in IT Management by SOS Support

Summary: Allow personal devices only for approved work, through approved apps, and when the device meets your security requirements. Use company-owned devices for administration, sensitive work, or jobs that require large amounts of data to be stored locally.Employees often use personal devices for work before...

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05 Oct Why Your Employees Shouldn’t Have Administrator Access to Their Computers

Posted at 12:00h in IT Management by SOS Support

Summary: Employees should use standard accounts for email, web browsing, and everyday work. Administrator access should be limited to approved IT tasks and protected with a separate account.Administrator access often starts with one request. An employee needs to install a printer, update a specialist program,...

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30 Sep The 30-Minute IT Check Every Small Business Should Do Once a Month

Posted at 12:00h in IT Management by SOS Support

Summary: Most IT problems don't appear out of nowhere. Backups quietly stop running, updates sit unfinished for weeks, and old staff accounts stay switched on for months. A short check once a month catches these while they're still cheap to fix. This post covers the...

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25 Sep How to Keep Your Business Running When Microsoft 365 Goes Down

Posted at 12:00h in Business Continuity by SOS Support

Summary: The tools that run your business, like Microsoft 365, your accounting app, or your booking system, are reliable most of the time, but they do go down. When one does, work can stop for hours, and you often can't do anything but wait for...

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20 Sep OneDrive or SharePoint? Where Your Business Files Should Live

Posted at 12:00h in Cloud, Microsoft by SOS Support

Summary: If your business uses Microsoft 365, you have both OneDrive and SharePoint, and files usually end up scattered across them with no clear rule. OneDrive is for your own work, and SharePoint is for files the team shares. Getting this right makes files easier...

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15 Sep Is Your Business Website a Security Risk?

Posted at 12:00h in cybersecurity by SOS Support

Summary: Most small-business websites run on WordPress, and the biggest risk is usually old plugins that nobody has updated. Attackers scan the web for these known weak spots and use the sites they find to spread malware, post spam, or steal what visitors type into...

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10 Sep Why You Should Scroll Past the First Result on Google

Posted at 12:00h in cybersecurity by SOS Support

Summary: Scammers buy ads on Google and other search engines using the names of trusted brands and software, so their fake site shows up at the very top, above the real one. Click it and you can land on a fake page that steals your...

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05 Sep How to Spot a Scam Email Now That They Look Real

Posted at 12:00h in cybersecurity by SOS Support

Summary: Scammers now use AI to write their phishing emails, so the spelling and grammar mistakes that used to give them away are gone. The UK's National Cyber Security Centre and the FBI both warn that AI makes these messages cleaner, more personal, and harder...

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